Privacy
Your data & privacy.
phi-cloud is a stateless proxy — we keep the minimum data needed to run your account. Here is exactly what we hold, how to download it, and how to delete it.
What personal data we store
| Data | Where stored | Retained until |
|---|---|---|
| Email address | Supabase Auth | Account deletion |
| Google OAuth identity (if used) | Supabase Auth | Account deletion |
| Default region preference | Supabase Auth metadata | Account deletion |
| Stripe customer ID | Supabase Auth metadata + Stripe | Account deletion (phi-cloud); Stripe per their policy |
| API key version & issuance date | Supabase Auth metadata | Account deletion |
| Invoices & payment records | Stripe | Per Stripe policy / tax obligations (~7 yr) |
| Request payloads (prompts/responses) | Not stored by phi-cloud | — |
For full details, see the Privacy Policy.
How to export your data
Because phi-cloud stores only a small set of account metadata, your exportable data consists of your email address, account preferences, and API key metadata — all accessible once you are logged in.
Self-serve: Visit your Account Settings in the dashboard. Your current account details are displayed there.
Billing records: Invoices, usage history, and payment methods can be downloaded from the Stripe Customer Portal.
Full export request: Email hello@phi-cloud.com with the subject line “Data export request” and we will respond within 30 days.
How to delete your account
You can permanently delete your account and all associated phi-cloud data at any time. Deletion is immediate and irreversible.
Self-serve: Go to Dashboard → Settings → Account and use the “Delete account” section. You will be asked to type your email address to confirm.
What gets deleted: Your Supabase Auth record (email, metadata, API key version) is removed immediately. Issued API keys are immediately invalidated. phi-cloud has no application database, so there are no additional rows to clean up.
What is not deleted by phi-cloud: Stripe retains billing records and invoices as required by applicable tax and accounting law. Upstream AI provider logs are subject to their own retention policies.
Email fallback: If you cannot access the dashboard, email hello@phi-cloud.com with the subject line “Account deletion request” from your registered address.
Manage your account, export data, or delete your account from the dashboard.