The vendor matrix

Who sits behind each region.

Every call has a postcode. phi-cloud maps each caller to one of 11 regions and routes — vendor-direct — to a provider physically inside it. No Bedrock, no Vertex, no Azure OpenAI in between.

Today the PHI tier is live in Switzerland only, on Infomaniak — the one sub-processor with a filed DPA and region-pinned inference. Everywhere else, general-purpose traffic (OpenAI, Anthropic, Google, Mistral, plus our self-hosted worker) is served now, and the PHI tier unlocks region by region as each BAA/DPA is countersigned.

11
Routing regions
1
PHI-live jurisdiction
0
Hyperscaler middlemen

Global coverage

Where each call lands.

Hover a region to see its residency posture. Blue regions have a live PHI tier today; the rest carry general-purpose routing now and PHI on the roadmap.

Residency by region

The full vendor matrix.

Every region we route to, the compliance frameworks it answers to, and exactly which providers serve PHI versus general-purpose traffic.

PHI liveRegion-pinned, signed DPA — Switzerland only today
General-purposeServed now: self-hosted worker + frontier clouds
Coming soonProvider wired, PHI-disabled until BAA/DPA is filed
RegionCompliance frameworksPHI-eligible tierGeneral-purpose tier
SwitzerlandPHI live
CH
nFADPGDPR

PHI stays in CH on Infomaniak (filed DPA). General traffic defaults to the self-hosted worker; clouds available on request.

Infomaniak (CH)
Medishift Worker (CH, self-hosted)Mistral (EU)AnthropicOpenAI
European Union
EU
GDPREU AI Act

General traffic served today; EU-resident PHI providers are awaiting their data-protection agreement.

Coming soon
Mistral (EU) — awaiting DPAAleph Alpha (DE) — awaiting DPAInfomaniak (CH)
Medishift Worker (self-hosted)AnthropicOpenAIMistral
United Kingdom
UK
UK GDPRDPA 2018

General traffic served today; PHI routing pending EU-region agreements.

Coming soon
Anthropic (EU) — awaiting BAAMistral (EU) — awaiting DPA
Medishift Worker (self-hosted)AnthropicOpenAI
United States
US
HIPAASOC 2HITRUST

General traffic served today; HIPAA PHI routing releases once the BAAs are countersigned.

Coming soon
Anthropic (HIPAA BAA)OpenAI (HIPAA BAA)
Medishift Worker (self-hosted)AnthropicOpenAIMistral
Asia-Pacific (ex-China)
ASIA
APPI (JP)PDPA (SG)PIPA (KR)

General traffic served today; region-pinned PHI providers awaiting agreements.

Coming soon
Anthropic (Tokyo) — awaiting BAAMistral (Singapore) — awaiting DPA
Medishift Worker (self-hosted)AnthropicOpenAIMistral
China (PRC)
CHINA
PIPLCSLDSL

Not served yet — strict PRC data localization needs PRC-domiciled providers; the self-hosted worker (CH) cannot serve this region.

Coming soon
Alibaba Qwen (CN)Baidu ERNIE (CN)Zhipu GLM (CN)
Not served yet
Australia & New Zealand
ANZ
Privacy Act 1988APPNZ Privacy Act 2020

General traffic served today; PHI routing pending vendor agreements / a Sydney region.

Coming soon
Anthropic (EU fallback) — awaiting BAAAnthropic (Sydney)
Medishift Worker (self-hosted)AnthropicOpenAIMistral
Latin America
LATAM
LGPD (BR)LFPDPPP (MX)

General traffic served today; PHI routes to US BAA providers once filed.

Coming soon
Anthropic (US, BAA)OpenAI (US, BAA)OpenAI (São Paulo)
Medishift Worker (self-hosted)AnthropicOpenAIMistral
Middle East & North Africa
MENA
UAE PDPLKSA PDPL

General traffic served today; UAE-resident PHI via G42 pending agreement.

Coming soon
G42 Inception (UAE)
Medishift Worker (self-hosted)AnthropicOpenAIMistral
India
INDIA
DPDP Act 2023

General traffic served today; domestic PHI providers pending DPDP-aligned agreements.

Coming soon
Sarvam AI (IN)Anthropic (Mumbai)OpenAI (Mumbai)
Medishift Worker (self-hosted)AnthropicOpenAI
Anywhere else
WORLD
Best-effort

Fallback bucket: general traffic only, no PHI tier.

No PHI tier
Medishift Worker (self-hosted)AnthropicOpenAIMistral

General-purpose traffic defaults to our self-hosted Medishift worker (Switzerland), with frontier clouds available on request. PHI traffic is pinned to the PHI-eligible provider for its region and is never used for training.

One private cloud, every region you serve.

Route to the right vendor in the right jurisdiction — without wiring a single integration yourself.